Application for assistance from Norwegian customs
Norwegian Customs can detain goods suspected of infringing intellectual property rights (IPR). The rights holder can apply for assistance from Norwegian customs, for help to detain goods suspected of infringing on their intellectual property rights. If the rightsholder have received a notification of detainment without having a decision for assistance, they can apply for assistance in the current case.
How to submit an application
The application must be submitted to the Altinn form “Application for assistance from Norwegian customs – infringing intellectual property rights”. The same form is to be used for these applications:
- New application for assistance
- Changes / application for expansion of a current application
- Application for extension
- Application for assistance after notification of detainment
You can create a new application based om a previous submission. See description here.
A new application for assistance shall include information and documentation mentioned in the movement of goods act section 10-1 (2) letters a to g. Conditions may vary for different types of application. What kind of information and documentation the application shall include is outlined in each application form.
How to log in
If you have a Norwegian national identity number or D number, you can access Altinn by logging in using electronic identification methods such as BankID, MinID etc.
If you do not have a Norwegian national identity number or D number, select: International → login without national identity number/D number → create a new user. Here you choose your username and password.
You can find additional guidance here.
Updated: 18/08/2025