Sending luggage or forgotten items to Norway

How to send luggage or forgotten items home to Norway without paying duties

Norwegian luggage or forgotten items can generally be sent back without duties, provided you can document that VAT (value added tax) has already been paid in Norway. You must include documentation such as a receipt or customs clearance documents showing that VAT has been paid.

We recommend attaching a copy of the original purchase receipt from Norway to the outside of the package. In addition, you or the sender should label the package with the following text:

"Norwegian [item type] being returned, no commercial value. See attached receipt."

When do you have to pay duties?

• If you send luggage or forgotten items and cannot document that Norwegian VAT has already been paid, you will have to pay duties.
• If you send items purchased abroad, you must pay duties on them, and the shipment will be cleared through customs by the freight company.

It has already been sent, and I had to pay duties

If you can document that Norwegian duties have already been paid (with customs documents or receipts), you can apply for a correction of the customs declaration.

Are you temporarily in Norway?

If you are temporarily in Norway for vacation, studies, courses, or similar, and receive shipments of personal belongings, you must pay duties, even if you take the items back out of Norway when your stay ends.