Skip to content

Clearing the item yourself

You can clear goods yourself by visiting a customs office or by using the Norwegian Customs' clearance solution.

Note: An update of this article is pending. Please note that some terms and/or references may differ from the Movement of Goods Act and the Customs Duty Act that enters into force from the 1st of January 2023.

Normally, the shipping agent that transports the goods, such as Posten, will clear the item for you. The shipping agent will charge a clearance fee for this service. If you clear the item yourself, you may avoid the clearance fee to the shipping agent. In practice there is little or nothing to gain by doing this, as experience shows that the shipping agent will charge you for storage and processing of the shipment in any case.

Notify the shipping agent if you want to clear the item yourself

If you wish to clear the item yourself, you have to notify the shipping agent to avoid that the shipping agent performing customs clearance automatically. You have to enquire with the online store as to which shipping agent is transporting the item.

How to perform customs clearance yourself

You can clear the item by visiting a customs office. You will receive assistance with customs clearance. The item must have arrived in Norway and placed in customs storage. You will not have the item with you. It will be in the shipping agent's customs storage.

When you visit the customs office, you need

  • invoice (or receipt, bank statement or similar that shows the value)
  • shipping documents (these may be obtained from the shipping agent that transported the item)
  • an arrival notice indicating that the item is located in customs storage (this can be obtained from the shipping agent/customs storage facility)
  • any permits or licenses if the item is restricted. More information on this here.

You may also clear the item using Norwegian Customs' online customs clearance solution if you have a personal identification number and are registered in the National Register with a Norwegian address.