Apply for a refund of VAT and customs duties Have you paid too much in duty and tax? Have you paid duty and tax on a gift you believe free? Do you want a refund of customs duty for goods you sent back? Then you must read below for information on whether you should contact the freight company or the carrier for a refund (collective customs clearance) whether you should contact the online store for a refund (applies to VAT paid double on VOEC-shipments) if you should apply directly to the customs for a refund yourself
Repair or service If you are shipping an item you have bought online back to the seller for repair, you must register the item as temporarily exported before it is sent out of the country. If you fail to do this, you run the risk of paying taxes twice.