Customs warehouse keepers shall use Altinn when notifying Norwegian Customs of discrepancies between the freight documents and the goods that are to be placed in a customs warehouse.
We encourage you to complete the entire form in Altinn.
In cases where registering shortage/surplus in this manner will cause significant inconvenience, the journal of observations (form RD-0008 B) may be uploaded as an attachment in Altinn.
Submission of journal of observations via Altinn shall not be used when submitting unloading remarks in NCTS - except for emergency procedure.
Submission of journal of observations is a duty imposed on customs warehouse keepers, cf. the Movement of goods Regulations Section 4-4-8 (3).
In practice, the solution works as follows:
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The customs warehouse keeper (or their representative) logs in to Altinn and opens the form 'journal of observations'.
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Enters the required information, inspects, approves, and submits the form in Altinn.
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The customs warehouse keeper receives a confirmation that the form has been submitted in Altinn.
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The form is generated directly in Norwegian Customs' archive system and placed under the journal of observations case of the customs warehouse keeper concerned.
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No confirmation of receipt of the case by Norwegian Customs will be issued. This is because journals of observations do not require any case processing.
Breaches of the Norwegian Customs Act – sanctions
Failure to submit a journal of observations pursuant to the Movement of goods Regulations Section 12-2 (1) is considered a breach of the customs warehouse keeper's obligations and may be penalised as follows
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Non-compliance penalty, cf. the Movement of goods Act Section 12-2 (1).
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If the established conditions are not adhered to or the customs warehouse keeper is otherwise guilty of misuse, the permission may be suspended or revoked, cf. the Movement of goods regulationsSection 2-4-8 (2)
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Go to journal of observations in Altinn.
In case of questions, email post@toll.no