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Terms and Conditions for the Norwegian Customs app

Using this app you can clear through customs alcohol and tobacco that you are bringing with you in addition to the duty free quota amount. The app calculates the duty, then you can pay using a debit/credit card and go through the green channel.

Goods that you bring in for onward sale or other commercial purpose, and goods that you have bought on arrival in the duty free at the airport cannot be cleared through customs using this app.

You can choose to clear goods through customs for one more person in addition to yourself. If you are clearing goods for someone else, you must cross the border together.

After using the app you can use the green channel. You may also use the app before passing unmanned border crossings, whether you arrive Norway by plane, boat, train or car.

The owner of the card is responsible for customs clearance.

Age limit

The age limits for bringing or clearing alcohol or tobacco through customs are

  • 18 years for tobacco
  • 18 years for beer, wine, fortified wine and other drinks (not above 22 % volume)
  • 20 years for spirits (not above 60% volume)

Privacy Policy

The Norwegian Customs App does not process personal data.

How much alcohol and tobacco can you clear?

If you are travelling and wish to bring in goods that exceed the quota amount, you may do so as long as you pay duty or tax on it.

Using this app you can clear up to

  • 27 litres of beer or wine,
  • four litres of spirits,
  • 400 cigarettes,
  • 500 grams of tobacco or snuff and
  • 400 cigarette papers and tubes.

If you wish to clear more goods than this, other rules apply.

What do I pay for the customs clearance?

The app will tell you the taxes.

Norwegian Customs takes no fee for the customs clearance.

How much can you bring without customs clearance?

Using the calculator in the app you can easily check if your goods are within the quota. If you have more than the quota amount, you can see what duty you need to pay to bring the extra goods with you.

Duration of receipt

The customs clearance must have been completed at the latest 1 minute before you cross the border. Once you have paid a countdown of 1 minute starts. After this the receipt is activated, and is valid for two hours.

You must cross the border within this time limit. If the time has passed contact a Customs officer.

You may choose to declare prior to arrival. If you wish to cross the border at a later point in time, choose "I will cross later" and enter the time you wish to cross the border. The receipt is valid for 2 hours from the time you state. You can clear items through customs a maximum of 24 hours before you cross the border.

Your responsibility

As a traveller using mobile customs clearance, it is your responsibility to ensure that

  • you have internet access during the payment process, to ensure that the customs clearance is completed.
  • you have an active receipt for the goods you are bringing with you above the quota when you cross the border.
  • you can show the active receipt on your device. This means you must ensure that the      mobile or tablet is functioning as normal, the screen is readable and that there is sufficient battery life when you cross the border.

Customs control

At a customs control, you will be asked to show an active receipt confirming that you have paid the duty for the alcohol and tobacco products you are bringing in above the quota. The receipt contains today's picture for verification, and clearly shows how long it is valid for. If you are unable to show that the goods have been cleared through customs, your goods may be seized and other actions may be taken by the customs authorities.

You can choose to have a copy of the receipt sent to a given e-mail address. Please note that the e-mail is not valid as a receipt at the border crossing.

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